Motor hums, door doesn't move? Opener repair
Gear kits, logic boards, capacitors, travel limits and force settings.
| Opener repair | from$119 |
| Safety sensor alignment or replacement | from$89 |
| Remote or keypad programming | from$59 |
Repair · replace · smart upgrades
Garage door opener repair & installation in Great Neck, NY
When the opener quits, the whole door stops working. We repair chain, belt, screw and wall-mount openers in Great Neck, and when an old unit isn't worth another repair, we install a quiet new one with phone control and battery backup.
- 17 yrs
- On the peninsula
- From $79
- Service visit
- Same day
- Sun – Thu
Safety first: what to do right now
If the opener stopped, check that it has power, that the wall button isn't on 'lock', and that nothing is blocking the two sensors near the floor. Don't force the door by hand or keep pressing the button while the motor grinds. If the door still won't move, call (516) 303-1528.
Local knowledge
The opener problems we see most
Most opener calls in Great Neck come down to a short list. There's the motor that hums but doesn't move the door, usually a stripped drive gear. There's the door that reverses just before it touches the floor, usually sensors that are dirty or out of line. And there's the remote that only works from the driveway, which is often weak batteries or a failing logic board.
Many homes here have a bedroom or home office over an attached garage, especially the split-levels and the newer houses in University Gardens and Lake Success. For those we usually recommend a belt drive, which is close to silent. Big two-car doors and high garage ceilings in Kings Point often suit a wall-mount jackshaft opener, which mounts beside the door and keeps the ceiling clear.
Older units are a safety concern. Openers made before 1993 have no photo-eye sensors, so nothing stops the door if a child or pet walks under it. If yours is that old, replacing it is an important safety upgrade.
Why does my door go back up before it closes?
Nine times out of ten, the safety sensors are dirty, loose, or blinded by low sun shining straight into them. If both sensor lights are steady, the close-force setting may be too low, or a worn roller is binding and the opener reads it as an obstruction.
Is a belt-drive opener worth the extra cost?
If anyone sleeps, works or studies above the garage, yes. It costs about $100 more than a chain drive and runs far more quietly. For a detached garage, a good chain drive is perfectly fine.
Starting prices
Opener prices in Great Neck
Opener repair in Great Neck starts at $119. A new chain-drive opener is installed from $449 and a belt drive from $549, with $20 off belt drives and $10 off chain drives through our coupons.
Loud, old or unsafe? New opener installation
Installed, programmed to your remotes and car, and safety-tested.
| Chain-drive opener, installed | from$449 |
| Belt drive with Wi-Fi, installed | from$549 |
| Wall-mount jackshaft, installed | from$899 |
Opener prices assume the door itself is balanced. If it isn't, we fix the springs first, because even a new opener can't make up for a door that's too heavy.
Straight talk
Repair the opener or replace it?
A well-kept opener lasts 12 to 15 years. Here's how we decide.
| What we see | Our call |
|---|---|
| It's under about 10 years old and parts are still made | Repair |
| The problem is a gear, sensor or remote | Repair |
| It was built before 1993 and has no sensors | Replace |
| The logic board costs nearly as much as a new opener | Replace |
| You want phone control, a camera or battery backup | Upgrade |
Before we touch an opener, we check the door by hand. Many 'opener problems' are really door problems.
How it works
How opener service works
- I
Describe it
Tell us the brand and what you hear: a hum, a click, or flashing lights.
- II
Check the door
We test the springs and track by hand, because the door has to be right first.
- III
Price it
You get a written price to repair the unit, plus a quote for a new one if that's the better buy.
- IV
Program and test
Remotes, keypads and car buttons get programmed, and we test the reverse with a board on the floor.
Guarantee
Our promise
Opener repairs and installations come with written guarantees, and the price you approve is the price you pay.
2YEARS
Warranty on repairs, parts and labor
5YEARS
Warranty on new door and opener installations
$IN WRITING
Written price before work. The number you approve is the number you pay.
New doors and openers also keep the manufacturer's warranty on top of ours.
$10 OFFSingle-car spring replacementTorsion or extension
10% OFFAny hardware repairCables, rollers, pulleys, hinges
$20 OFFBelt-drive openerPurchased and installed by us
$10 OFFChain-drive openerPurchased and installed by us
FAQ
Opener questions
Which opener brands do you work on?
We repair LiftMaster, Chamberlain, Genie, Craftsman, Linear and most other brands, and we install LiftMaster, Chamberlain and Genie models.
Can you program my car to open the garage?
Yes. We set up HomeLink and other car systems along with any remotes and keypads while we're there.
How long does installing a new opener take?
About two to three hours. That includes the rail, sensors, wall button, programming and safety testing.
What does battery backup do?
It lets the opener run a few cycles during a power outage, so you aren't left lifting a heavy door by hand in a storm.
Is a new opener covered by a warranty?
Yes. Our installation is covered for 5 years, and the motor and parts carry the manufacturer's warranty too.
Booking
Describe the opener problem
Send us a few details and a photo if you have one. We'll call back with a time and a likely price range. Or skip the form and call.
(516) 303-1528- Sunday – Thursday7 AM – 7 PM
- FridayUntil 2 hrs before Shabbat
- SaturdayClosed · calls after Shabbat
Service area
Nearby towns we serve
Great Neck Manhasset Port Washington Roslyn Plandome Lake Success New Hyde Park Little Neck Douglaston Bayside