Door won't lift? Torsion & extension spring replacement
Measured by wire gauge, length and inside diameter, then balanced by hand.
| Torsion spring replacement | from$189 |
| Extension springs, pair | from$169 |
| Spring tune-up & balance | from$99 |
Springs · cables · rollers · panels
Garage door spring & cable repair in Great Neck, NY
Most garage doors fail at the parts that do the heavy lifting: the springs, the two lift cables, and the rollers that carry the door along its track. We repair and replace all of them across Great Neck, and we fix dented panels and doors knocked out of line by a bumper.
- 17 yrs
- On the peninsula
- From $79
- Service visit
- Same day
- Sun – Thu
Safety first: what to do right now
If a spring or cable broke, leave the door exactly where it is. Don't pull the emergency release while the door is open, because it can drop. Unplug the opener, keep children away, and call (516) 303-1528. We'll tell you over the phone whether the car can come out.
Local knowledge
Why doors on the peninsula wear the way they do
A standard torsion spring is rated for about 10,000 cycles, and one cycle is one trip up and back down. A busy family in Great Neck uses the garage four or five times a day, which wears out a standard spring in roughly six years. For heavy carriage doors and households that use the door a lot, we install high-cycle springs rated at 25,000 cycles or more.
Near the water, rust adds to normal wear. Homes along Steamboat Road and the Kings Point shoreline see corroded spring coils, frayed cable ends and seized bottom rollers far more often than homes inland near the Expressway. We check the cable drums and bottom brackets on every visit, because that's where salt does its damage first.
Older detached garages bring their own problems. Settled slabs and jambs that have shifted pull the tracks out of plumb, and the door starts rubbing on one side. Instead of forcing it back into place, we re-hang and re-fasten the track so the problem doesn't return a month later.
Should both springs be replaced at the same time?
On a two-spring door, yes. Both springs have made exactly the same number of cycles, so when one snaps, the other is usually close behind. Replacing the pair keeps the door balanced and saves you a second visit.
Why did my garage door come off its track?
The usual causes are a car bumping the door, a cable snapping on one side, or rollers worn flat. We find the cause first, then rehang the door, so it doesn't happen again next week.
Starting prices
Spring and cable repair prices in Great Neck
Spring replacement in Great Neck starts at $189 for a torsion spring, cable replacement at $129, and an off-track door is reset from $159. You approve the written price before we start.
Hanging crooked? Cable, roller & off-track repair
Both cables are replaced together and set to equal tension.
| Cable replacement | from$129 |
| Sealed nylon roller set | from$139 |
| Off-track door reset | from$159 |
Dented or drafty? Panel, hinge & seal repair
If your model is still made, one damaged section can be replaced on its own.
| Panel replacement | from$289 |
| Hinge replacement | from$99 |
| Bottom weather seal | from$119 |
Prices are for standard residential doors. With our coupon, single-car spring replacement is $10 off and hardware repairs are 10% off.
Straight talk
Fix the hardware or replace the door?
Springs, cables and rollers are inexpensive parts. What decides it is the condition of the panels behind them.
| What we see | Our call |
|---|---|
| Panels are flat and the joints close tight | Repair |
| Only the springs, cables or one track section failed | Repair |
| The bottom section is rotted or rusted through | Replace section |
| A car folded two or more sections | Replace |
| Track brackets are tearing out of soft wood jambs | Repair jambs first |
We weigh the door before choosing springs. A spring sized to the real weight of the door makes everything else last longer.
How it works
How a spring or cable repair goes
- I
Make it safe
We clamp the door and release any leftover spring tension before we touch anything.
- II
Measure
Wire size, spring length, door weight and cable condition all get measured and written down.
- III
Replace and balance
New parts go on, and the door is wound until it stays put halfway up.
- IV
Test
We run the door, test the opener's force and reverse, and lubricate every moving part.
Guarantee
Our promise
Spring and hardware repairs carry the same written guarantee as every other job.
2YEARS
Warranty on repairs, parts and labor
5YEARS
Warranty on new door and opener installations
$IN WRITING
Written price before work. The number you approve is the number you pay.
New doors and openers also keep the manufacturer's warranty on top of ours.
$10 OFFSingle-car spring replacementTorsion or extension
10% OFFAny hardware repairCables, rollers, pulleys, hinges
$20 OFFBelt-drive openerPurchased and installed by us
$10 OFFChain-drive openerPurchased and installed by us
FAQ
Spring & cable questions
How do I know a spring is broken?
Look at the bar above the door. A torsion spring with a gap of an inch or two in its coils has snapped. Other signs are a door that feels very heavy or an opener that strains and then stops.
Is it safe to replace a spring myself?
No. A wound torsion spring stores enough energy to break bones, and winding it takes proper bars and training. A professional replacement takes about an hour.
Do you carry springs on the truck?
Yes. We stock the common residential torsion and extension sizes, so most spring jobs are finished in a single visit.
Can you fix a dented panel?
Usually. Small dents can sometimes be worked out. Badly creased sections are replaced, and we can match the section if the model is still made.
How long is the repair warranty?
Two years on parts and labor for every spring, cable, roller and hinge repair we do.
Booking
Tell us what broke
Send us a few details and a photo if you have one. We'll call back with a time and a likely price range. Or skip the form and call.
(516) 303-1528- Sunday – Thursday7 AM – 7 PM
- FridayUntil 2 hrs before Shabbat
- SaturdayClosed · calls after Shabbat
Service area
Nearby towns we serve
Great Neck Manhasset Port Washington Roslyn Plandome Lake Success New Hyde Park Little Neck Douglaston Bayside